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marpar
#1 Posted : 11 February 2019 11:13:03(UTC)
marpar

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For the first time ever my Mk 2.5 failed it's MOT,  on 2 front broken springs. These are meisters, have not done 4K miles, one snapped near the top, one near the bottom. I emailed the company on Sat, hoping to get some help from them for replacements.

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Scottishfiver
#2 Posted : 11 February 2019 11:37:04(UTC)
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How unlucky was that?

From such a respected outfit (?).

I'd expect Meister to step in without too much bother...but then there's labour (is there a warranty still?) etc.

 

marpar
#3 Posted : 11 February 2019 12:48:02(UTC)
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I believe there is a 1 year warranty, I have had them nearer 2 . AK automotive told me they are good with customer service but I get no answer on the phone and no reply to my email so far.
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saz9961
#4 Posted : 11 February 2019 12:56:26(UTC)
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Originally Posted by: Scottishfiver Go to Quoted Post

How unlucky was that?

From such a respected outfit (?).

I'd expect Meister to step in without too much bother...but then there's labour (is there a warranty still?) etc.

 

 

The springs on these sets are very poorly finished. I think there is only a 12 month parts warranty on these. My fears all along has been the technical support available from this company, especially on obsolete parts. My expectation is an offer of a discount on a new set. Mainly because they probably don't have any springs avaialble for the old set (I guess Zeta Pros). The springs are made somewhere in Taiwan.

 

The springs themselves are only worth £50 or a so a pair, but as you indicate, there is a couple of hundred in labour, plus alignment costs.

 

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Scottishfiver on 11/02/2019(UTC)
marpar
#5 Posted : 11 February 2019 13:16:01(UTC)
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New springs are on their site for £64 a pair.
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Scottishfiver
#6 Posted : 11 February 2019 13:25:43(UTC)
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Originally Posted by: saz9961 Go to Quoted Post

Originally Posted by: Scottishfiver Go to Quoted Post

How unlucky was that?

From such a respected outfit (?).

I'd expect Meister to step in without too much bother...but then there's labour (is there a warranty still?) etc.

 

 

The springs on these sets are very poorly finished. I think there is only a 12 month parts warranty on these. My fears all along has been the technical support available from this company, especially on obsolete parts. My expectation is an offer of a discount on a new set. Mainly because they probably don't have any springs avaialble for the old set (I guess Zeta Pros). The springs are made somewhere in Taiwan.

 

The springs themselves are only worth £50 or a so a pair, but as you indicate, there is a couple of hundred in labour, plus alignment costs.

 

 

Thanks Saz, as usual!

This post has me rethinking the mK1 suspension/brake renewal plans..which hypothetically included Meister.

I think I'll stick to a trusted source of Andrew at Autolink for OEM stuff.

Anyway, good luck to the OP in his quest.

saz9961
#7 Posted : 11 February 2019 15:50:08(UTC)
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Originally Posted by: Scottishfiver Go to Quoted Post

Originally Posted by: saz9961 Go to Quoted Post

Originally Posted by: Scottishfiver Go to Quoted Post

How unlucky was that?

From such a respected outfit (?).

I'd expect Meister to step in without too much bother...but then there's labour (is there a warranty still?) etc.

 

 

The springs on these sets are very poorly finished. I think there is only a 12 month parts warranty on these. My fears all along has been the technical support available from this company, especially on obsolete parts. My expectation is an offer of a discount on a new set. Mainly because they probably don't have any springs available for the old set (I guess Zeta Pros). The springs are made somewhere in Taiwan.

 

The springs themselves are only worth £50 or a so a pair, but as you indicate, there is a couple of hundred in labour, plus alignment costs.

 

 

Thanks Saz, as usual!

This post has me rethinking the mK1 suspension/brake renewal plans..which hypothetically included Meister.

I think I'll stick to a trusted source of Andrew at Autolink for OEM stuff.

Anyway, good luck to the OP in his quest.

 

Don't think Autolinkuk supplies Mazda's OEM springs. they'll just be pattern parts from whereever.

 

Both of my MX5s have aftermarket suspension. the 96 has Performance5 Puredrives fitted ~2009, and have done 60-70k miles. Rear springs came off in 2015ish, and needed a wire brush and repaint, while I was having the rear shocks rebuilt. In year 3 I think, Phil replaced one of the shocks FOC after an adjuster seized up. The shock rebuilder was very familiar with the Protec shock used (Rob Avon designed it, as he designed the AVO shock, and had some influence on the GAZ shock), as Protecs are used in stock cars. I learnt from this rebuilder that Japanese shocks can be rebuilt, with modification of some common spare parts. The rebuilder had just finished rebuilding a set of 40 year old Koni shocks for a Lambo. I had just fitted Meisters a year or two earlier, and asked about whether he had rebuilt any Chinese shocks, without mentioning the brand. he had stripped one down, but found the internal parts so different from his stock of standard components, as to make these shocks uneconomic to rebuild. Meister has taken the line that they will support the shocks by selling you the core unit.

 

If they divulged the spec on the springs, the OP could probably get replacements from Demontweeks. Maybe to not exactly the same weight, but close enough.  Measuring inner diameter, wire thickness and number of "active coils" will give you an estimate as to weight.

 

If I was to do it again, given that Puredrives are no longer available, I would opt for Koni, and their springs. Its a conservative choice, and a well established choice for the MX5; I think it was Koni who were the first to bring out an upgrade kit for the MX5 27-28 years ago, or more, and it hasn't really changed. the rebuilder had praise for the GAZ and Protech shock designs, but thought they had QC problems in assembly, hence he preffered to buy them himself in a dry state, and build himself (ensuring no metal contamination of the shock oil). Racing Beat springs were good, but I'm not sure they still make the springs themselves.

Edited by user 12 February 2019 08:37:10(UTC)  | Reason: Not specified

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Scottishfiver on 11/02/2019(UTC), marpar on 11/02/2019(UTC)
Geoff Walton
#8 Posted : 11 February 2019 23:48:08(UTC)
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Another vote for Koni. I fitted a set of Koni sports on 5 June 2004. Since then the car has done about 100k kilometres. I sold the car back in 2013 but am in regular contact with the owner and about 6 months ago he told me that he  had the shocks refurbished by a local rebuilder at a cost of $75 per corner. Can't beat that I don't think. I drove the car all over Europe in 2005 with standard Mazda springs fitted [ I wanted some extra height over the standard springs for several ferry crossings] Great shocks.....

Geoff
Australia
marpar
#9 Posted : 13 February 2019 15:20:09(UTC)
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I finally got in contact with Meisterr, they emailed me the site to buy new springs. With only 4K miles on them, with replacement springs cost plus fitting and setup, I wish I had Konis.
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Injury Time
#10 Posted : 13 February 2019 15:52:30(UTC)
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Originally Posted by: marpar Go to Quoted Post
I finally got in contact with Meisterr, they emailed me the site to buy new springs. With only 4K miles on them, with replacement springs cost plus fitting and setup, I wish I had Konis.

That's disappointing, did you suggest a pair of springs would hardly kill them as a goodwill gesture whilst mentioning this thread, perhaps discussing via their twitter/ facebook etc? Must admit has put doubt in my mind as to which set I'd consider going forwards.

 

N Thames- 2012 Black Edition with a lot of stickers on aka Muttley
marpar
#11 Posted : 13 February 2019 18:10:07(UTC)
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I thought there might have been a little good will , but, when I think about it, I can't remember the last time goodwill came my way.
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ernie100
#12 Posted : 13 February 2019 18:50:27(UTC)
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Bearing in mind that a lot of owners (myself inlcuded) have fitted these or recommended these, then if Meister refuse to replace the springs then they have to say why. Under consumer law they cannot hide behind the 1 year warrantee. The law is simple, there is no way they can say that they are fit for purpose if they have failed in less than 2 years unless you have either incorrectly fitted them or else broken them in a pothole or accident. I believe that they should last 3 years and that if you went to the fastrack of the county court (called small claims) then you would get a finding that they should have to pay for replacement. Ok it the whole thing would cost about £200 to supply and replace, but that is not the point. I recommend that you ask them to supply replacement ones tas they are clearly "not fit for  purpose". You could always point that out in their FP page.. Of course try the stroppy but polite email first to see if they will play ball

Good luck

 

saz9961
#13 Posted : 13 February 2019 21:30:34(UTC)
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Hmm, way way back:
https://www.mx5nutz.com/forum/index.php?showtopic=98175

Here Meister is showing how they expect a 3 year old shock-spring to look:
https://www.ek9.org/index.php?threads/meisterr-coilovers-rust-report-and-care-tips.56373/

The caveat being these are the shocks from their show car, which is hardly used......

My Meisters after 13k kms



My Protecs Puredrives after 60k kms (on the right)

Edited by user 13 February 2019 21:31:16(UTC)  | Reason: Not specified

rodders
#14 Posted : 13 February 2019 22:31:55(UTC)
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As a Meister dealer I will try and help........give me a call tomorrow and let me know spring length and strength and I will see what I have in stock FOC 

 

paul 

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WAS-I-DUN? on 14/02/2019(UTC), Injury Time on 14/02/2019(UTC)
marpar
#15 Posted : 14 February 2019 09:19:59(UTC)
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I am 75, just had a new hip fitted. I can not get under the car to measure anything. I have asked a local specialist to source replacements. Thanks for your offer.
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saz9961
#16 Posted : 14 February 2019 10:59:11(UTC)
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Surely Meister-R (Jerrick) knows what springs were supplied to each customer?
Paul W
#17 Posted : 14 February 2019 12:25:24(UTC)
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I have fitted custom made, ally bodied Protech coil-overs to my trials car. To protect(!) the springs and damper rod from mud and corrosion I fitted simple covers, made from rip stop nylon, over the springs. They don't affect the function of the shocks at all. Any dirt just falls off as the covers flex.
Mk2 1.8i, built Jan 1998.
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